Meet Asha. Docket verification went AI. File assembly did not. Asha chases every missing document and clears every deferral until the file is complete.
1,150 files tracked. 296 documents chased this week, 84 deferrals cleared, 12 files escalated before their PDD dates breached. Every follow-up drafted for approval, every closure logged against the register.
What Asha does, item by item.
The whole queue, not a sample. Every finding cited back to its source.
Tracks every file against the product's document checklist, from login to disbursal.
Drafts follow-ups to customers, DSAs and branches for every missing document; a named person approves each send.
Sequences and indexes the file so underwriting reads a complete docket, not a folder.
Maintains the deferral register: what was deferred, by whom, and when it is due.
Chases post-disbursal documents to closure: registered documents, insurance assignments, NOCs.
Escalates files where a deferral is about to breach its committed date.
- ·Sanction and disbursal decisions
- ·Deferral approvals
- ·The difficult customer call
- →Document chasing across customers, DSAs and branches
- →Completeness checks against the product checklist
- →PDD tracking and closure
Asha never sanctions, disburses, or waives a document. She chases, checks and drafts; every outbound message and every closure is approved by a named person.
How it earns trust.
Pilot on your history, supervised on your queue, governed always.
Runs on a historical corpus your team already reviewed. You score its findings against what your reviewers caught. No production access.
Works the live queue. Every finding is a draft until a named human approves it, and every rejection is logged and measured.
The envelope never relaxes. Reading, checking, and drafting get automated. Approval stays human, by design.
The hand-off.
How Asha pings a human when it's your call.
The honest answers.
No dodging, no contact-sales-to-find-out.
Our LOS already verifies documents. Why Asha?+
Does she message customers directly?+
What about post-disbursal documents?+
Put Asha on the queue.
Start with a paid pilot on your historical corpus, finished in weeks. Then a full deployment over 3 to 4 months, with a forward-deployed team working alongside your people.
